Maggiano's Little Italy

Reviews about Maggiano's Little Italy

• 3 / 5

  By shaah2000
  While the food is excellent, the service can be a bit slow on the weekend, as to be expected. The real issue with this place is the mysterious disappearance of your credit card, into the back pockets of their servers They swear that don't have it and haven't seen it and then suddenly they are pulling it from their back pockets. Don't bother to complain to the manager, the GM of the place is a reader of body language. If he has never had an issue with the employee, then yours doesn't exist. I can't do business with a shady establishment like this, no matter how good the food is.....UPDATE The district manager reached out to me the same day I emailed a complaint to the corporate office. He was very nice and sincere in his apologies for his staff. He seems to care about the business and the reputation of it as well. I'm sure the server and the GM will have a cute little talk with him very soon. Of course they said it was a mistake and we all make them, which is true, but don't argue me down for 20 minutes about a mistake you made instead of sucking it up and apologizing. But because of the district manager I will increase my star rating
  January 08, 2017